Privacy Policy

This Privacy Policy explains how Bethropic ("we", "us", or "our") collects, uses, shares, and protects your personal data when you use our website, games, and services (the "Platform"). It applies to all users of the Platform. By using the Platform, you acknowledge the practices described here.

We collect the following categories of information:

• Account data — such as your username, email address, and password credentials.
• Verification data (KYC) — where required, identity documents, date of birth, and proof of address, used to confirm eligibility and comply with legal obligations.
• Transaction data — deposits, withdrawals, wallet addresses, bets, game results, and balances.
• AI concierge conversations — the messages you exchange with the AI concierge, so it can respond and assist you.
• Technical and usage data — IP address, device and browser information, language and locale, and how you interact with the Platform.
• Communications — messages you send to support and your preferences.

We use your information to:

• Provide, operate, and secure the Platform and settle your bets and transactions;
• Verify your identity, age, and eligibility, and prevent fraud, money laundering, and abuse;
• Operate the AI concierge and personalise your experience;
• Comply with legal, regulatory, licensing, and responsible-gaming obligations;
• Communicate with you about your account, service updates, and — where permitted — promotions;
• Analyse and improve the Platform, its games, and its performance.

Where applicable data-protection law requires it, we rely on the following legal bases: performance of our contract with you; compliance with legal obligations (including anti-money-laundering and licensing); our legitimate interests in operating, securing, and improving the Platform and preventing fraud; and your consent, where required (for example, certain marketing communications). You may withdraw consent at any time where processing is based on consent.

Your conversations with the AI concierge are processed on our servers to generate responses and to help you use the Platform. Financial figures shown by the concierge are drawn from your live account data at the time of the request. We may retain and review conversations to provide support, ensure safety and compliance, and improve the service.

We do not sell your conversations. Where a third-party AI provider processes messages on our behalf to generate responses, they act as our processor under contractual safeguards and do not use your content to train their models except as permitted by those safeguards.

We use cookies and similar technologies to keep you signed in, remember your preferences (such as language), secure the Platform, and understand usage. You can control cookies through your browser settings; disabling some cookies may affect functionality, including the ability to stay logged in.

We do not sell your personal data. We may share it with:

• Service providers — including hosting, analytics, identity verification, payment and blockchain infrastructure, and the AI provider that powers the concierge, all acting on our instructions;
• Regulators, licensing authorities, and law-enforcement — where required by law or to protect our legal rights;
• Fraud- and risk-prevention partners — to detect and prevent prohibited activity;
• Corporate transactions — in connection with a merger, acquisition, or reorganisation, subject to appropriate safeguards.

Note that blockchain transactions are inherently public: wallet addresses and on-chain transfers may be visible to anyone.

We implement technical and organisational measures designed to protect your personal data against unauthorised access, loss, or misuse, including encryption in transit, access controls, and server-side handling of sensitive operations. No system is completely secure, and we cannot guarantee absolute security; you are responsible for safeguarding your own credentials.

We retain personal data for as long as necessary to provide the Platform and to meet our legal, regulatory, tax, accounting, and dispute-resolution obligations. Verification and transaction records are typically retained for the periods required by applicable gaming and anti-money-laundering laws, after which they are deleted or anonymised.

Subject to applicable law, you may have the right to access, correct, delete, or restrict the processing of your personal data, to object to certain processing, to data portability, and to withdraw consent. Some rights are limited by our legal obligations — for example, we must retain certain records even if you request deletion. To exercise your rights, contact us using the details below.

Your data may be processed in countries other than your own. Where we transfer personal data internationally, we use appropriate safeguards, such as standard contractual clauses, to protect it in accordance with applicable law.

The Platform is strictly for adults. We do not knowingly collect personal data from anyone under 18 (or the legal age of majority in their jurisdiction). If we learn that we have collected such data, we will delete it and close the associated account.

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the latest revision. Where changes are material, we will provide notice where practicable. Your continued use of the Platform after changes take effect constitutes acknowledgement of the updated policy.